Don’t be fooled by appearancesTo make a long story short:- Terrible treatment and terrible service by the chef Humberto, who also takes care of guests’ needs among other things. He treated us like someone who thinks he is better than you.- Jacuzzi stuffed and malfunctioning, water spills out from the bottom making your bathroom and part of your bedroom flooded with water. No will to resolve this by the staff, we didn’t get a discount for this, not even an apology.- Workers don’t have a place to sleep or a toilet for their needs, reason why they sneak into the guests’ bathrooms when they are away. When they have to sleep, they have to do it on the couch on the hostal’s living-room.I just wish nobody else have to go through what me and my family experienced in this place.
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